What Clients Say

At Willis we are adept at dealing with confidential, sensitive, and complex situations.
We respect our client’s desire for discretion, and thus, the following comments
do not identify particular individuals or their organizations.

 

“Our high pressure environment makes it very difficult to create and maintain good relations, and a bothersome situation can become an emergency within hours. Dr. Willis is able to sift through lots of highly subjective information and get to the heart of a matter very quickly. His penetrating insight has been highly beneficial to us. In addition to his emergency interventions, Dr. Willis does an excellent job of preventing conflict… and has enabled us to do a much better job of managing conflict than we have in the past.”“As a result, our stress level is reduced, our customer’s satisfaction has increased, our employees are both more productive and motivated, and we are growing our business.”

“Dr. Willis also has coached me safely through some pretty stormy situations. As a result, I was able to stay clear-headed and productive regardless of what was going on around me. He helped me to get on, and stay on, the right track. Best of all, the strategies I learned are available for me to use in similar situations in the future.”

–P. M.
President

“When the ‘misery index’ (i.e. frustration and tension resulting from ineffective communication among key players; conflicting visions and strategies; conflicting organizational and managerial styles; power and control struggles) reaches a certain level in your company, it is a prudent management that seeks out wise counsel. Our company made that decision… last year and began a relationship with Willis Consulting, Inc. which continues to this day.”

“Our ownership and executive team were not disappointed. Through Dr. Stephen Willis’s confidential and highly skilled consultation important changes have been made. If the goal is to survive, grow, and be profitable while achieving effective interactions at every level of the company from the top down, I can without reservation recommend Stephen Willis as a facilitator ‘ trainer ‘ coach, to any company desiring to become a learning organization.”

–E. H.
CFO

“Your assessment provided us with accurate and insightful views of my company. I was able to immediately… apply some solutions to concerns we had regarding our management practices. I would suggest to most businesses that they consider hiring your firm.”

–R. H.
President

“For the past year, we have had the pleasure and benefit of working with Steve Willis. He has helped us with very serious and complex human relations and performance issues that were subject to intense media scrutiny, public attention, and an external audit.”

“I have seen too many consultants who… are familiar with the latest jargon, but lack the depth of understanding about people and organizations to deal with any but the most superficial issues. They risk exacerbating sensitive situations like ours. In addition, rather than risk losing their client’s approbation they choose to support minor, even insubstantial, ‘feel-good’ improvements that are easy and non-threatening for both the client and consultant.”

“Steve is different. In addition to his strong credentials, we have found him to be a very special kind of consultant. He is sincerely motivated to deliver real value to his clients. Through a cost-benefit assessment of different strategies, he generates realistic options and helps achieve real change. In so doing, he creates truly satisfied clients, and gains his clients’ trust, confidence, and gratitude.”

“Our initial approach was to focus only on the crisis that seemed all too imminent to us, and Steve responded to our requests. His coaching, facilitation, team building, conflict resolution, and strategic analysis benefited every level of our organization.”

“Fortunately for us, Steve has even more to offer. His demonstrated competence gave us the confidence to look at the issues creating our problems and enabled us to work on actual solutions. He helped design and guide us through an excellent organizational change process. We are finally, as a result of engaging Steve’s services, building effective and collaborative working practices throughout our organization.”

“We were a tough assignment, but Steve handled it superbly. He is highly skilled, intelligent, empathetic, perceptive, creative and extremely committed. I honestly believe that he cares as much about our issues and well being as we do, and he has become a valued member of our team. We are glad to have him with us.”

 –J. E.
Director Human Resources

“Thank you for facilitating our agency planning meeting. We were delighted with the results and appreciated your professionalism in helping guide our discussions.”

“Since our business is experiencing rapid growth… we needed your assistance in the vital areas of organizational design and management development. Your sensitivity to the people at the planning table and your quick grasp of the issues we needed to tackle were enormously helpful as we addressed our agency structure and the interpersonal relationships among the key players in our agency. You are a quick study and you were able to sift through the highly subjective and sensitive topics we addressed to get to the heart of the issues. Your assessment of our needs is right on target.”

“While we spent important planning time on our vision, mission, and goals your perspective on the critical, practical business matters we must necessarily address at this time will have a lasting impact on the progress we anticipate in the future.”

“Finally, your sincere interest in the well being of our agency and your personal style brought out the best in us. You are helping to foster collaboration on the key issues and are helping us build an effective management team and organization capable of advancing to the next level. I am grateful for your contribution and look forward to working with you in the future.”

–T. C.
President

“Thank you for the roundtable meeting with us. I was pleased with the input and extent of information we covered. The input far exceeded my expectations and will be very helpful… at this point in our business curve.”

“The ideas were clearly communicated — and were exactly what we needed. I think your input regarding opportunities is a good incentive for us to act quickly. I will be incorporating many of the ideas into our growth strategy. Once again, thank you for your time. I look forward to seeing you at our next meeting.”

–M. J.
President